Return Policy

Product returns can be made within 14 days for the following reasons:

  • The product is not what you bought.
  • The photos do not correspond to reality.
  • The product does not work.

 

Demos and Used products

  • The product will be accompanied by the purchase receipt.
  • The product will be in excellent condition without damage and in its original packaging. All contents of the package should be returned with the product.
  • Before sending it, you must inform us by phone or email.
  • You must cover the return cost and ensure that the product will reach in excellent condition to our company.

 

New Products

  • The product should be in the box without being opened.
  • The product should be in excellent condition without damage and in its original packaging. All contents of the package should be returned with the product.
  • Before sending it, you must inform us by phone or email.
  • You must cover the return cost and ensure that the product will reach in excellent condition to our company.

 

Once we receive the product, we will replace it or refund your money within 7 working days.

 

For Returns Contact us:

Phone: + 30 210 2828060
email: info@highendshop.gr

 

Return Address

3 Politechniou St.
N. Irakleio
P.O. 14122

Never ship the product prior contacting us.